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Queensland Government Digital Capability Hub

Explore the DigComp 3.0 Framework

DigComp 3.0 describes the knowledge, skills and attitudes people need to use digital technologies confidently, critically and responsibly.

The framework contains five competence areas and 21 competences. Click on an area in the pentagon below to explore what it covers, how it relates to Queensland Government work and the practical capabilities employed.

DigComp 3.0 competence areas Area 1: Information Search, Evaluation and Management Area 2: Communication and Collaboration Area 3: Content Creation Area 4: Safety, Wellbeing and Responsible Use Area 5: Problem Identification and Solving

1 Information Search, Evaluation and Management

Find, evaluate, organise and use digital information effectively and responsibly.

Competences

  • 1.1 Browsing, searching and filtering information
  • 1.2 Evaluating information
  • 1.3 Managing information

This competence area focuses on developing digital literacy skills to find, critically evaluate and organise information from digital sources. It's essential for Queensland Government employees who need to research, assess credibility and manage information in their daily work.

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2 Communication and Collaboration

Communicate, share, collaborate and participate appropriately in digital environments.

Competences

  • 2.1 Interacting through and with digital technologies
  • 2.2 Sharing through digital technologies
  • 2.3 Engaging in citizenship through digital technologies
  • 2.4 Collaborating through digital technologies
  • 2.5 Digital conduct
  • 2.6 Managing digital identity

This competence area emphasises effective communication and collaboration in digital spaces, including appropriate digital conduct and identity management. Queensland Government employees need these skills to work effectively in modern, connected workplaces.

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3 Content Creation

Create, adapt and use digital content ethically, responsibly and accessibly.

Competences

  • 3.1 Developing digital content
  • 3.2 Integrating and re-elaborating digital content
  • 3.3 Copyright and licences
  • 3.4 Programming

This competence area covers the creation and adaptation of digital content with attention to ethics, accessibility and intellectual property. Queensland Government employees need these skills to produce quality digital content and understand the legal and ethical implications.

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4 Safety, Wellbeing and Responsible Use

Protect devices, personal information, health, wellbeing and the environment when using digital technologies.

Competences

  • 4.1 Protecting devices
  • 4.2 Protecting personal data and privacy
  • 4.3 Protecting health and wellbeing
  • 4.4 Protecting the environment

This competence area prioritises security, privacy, health and environmental responsibility when using digital technologies. Queensland Government employees must understand these competences to protect themselves, their organisation and the public they serve.

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5 Problem Identification and Solving

Identify needs and problems, select appropriate digital responses and continue developing digital competence.

Competences

  • 5.1 Solving technical problems
  • 5.2 Identifying needs and technological responses
  • 5.3 Creatively using digital technologies
  • 5.4 Identifying and addressing digital competence gaps

This competence area focuses on problem-solving and continuous learning with digital technologies. Queensland Government employees need these skills to troubleshoot issues, innovate solutions and stay current with digital developments.

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